KatArt Visuals FAQ's

Turnaround Time:

  • Digitally printed tablecloths & table runners: 4-5 business days + shipping (after artwork approval).
  • Roll-up banner stands: 4-5 business days + shipping (after artwork approval).
  • Rush service is available: Contact us for details.


  • Shipped via UPS with various service options at checkout.
  • Delivery time: 1-5 business days.



  • We accept Paypal, VISA, MasterCard, Discover, American Express, and checks.

Care Instructions for Tablecloths and Runners:

  • Machine wash cool, tumble dry low, remove promptly, steam or iron on low if needed.
  • Avoid dry cleaning, spot washing, chlorine, and bleaching.


  • Custom orders are non-returnable except for manufacturing defects.
  • Defective items will be repaired or replaced.

Questions or Problems:

  • Call us at 860-350-8016 (M-F, 9:00 AM - 5:00 PM EST).

Price Matching:

  • We strive to offer competitive prices. Contact us if you find a better price elsewhere, and we'll try to match or beat it.
  • Include a competitor's product link in your email.

International Orders:

  • We accept international orders. Contact us for a quote.
  • Call us at 860-350-8016 (M-F, 9:00 AM - 5:00 PM EST) to discuss or email.